Privacy Policy

Last Updated: 2025/11/11

At Ticktype, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ticktype.com and make a purchase from us.

Please read this privacy policy carefully. By using the Site, you consent to the practices described herein.

1. Information We Collect

We collect several types of information from and about users of our Site:

Personal Data: Identifiable information that you voluntarily provide to us when you place an order, create an account, or contact us. This includes:

Name

Shipping and Billing Address

Email Address

Phone Number

Payment Information (e.g., credit card details processed securely by our payment partners)

Order History and Preferences

Derived Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Cookies and Tracking Technologies: We use cookies, pixels, and similar tracking technologies to track activity on our Site and hold certain information. This helps us improve our Site, personalize your experience (like remembering your login or cart items), and deliver targeted advertisements.

2. How We Use Your Information

We use the information we collect for the following business purposes:

To Fulfill Your Orders: Process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.

To Communicate With You: Respond to your inquiries, provide customer support, and send you important account/order-related updates.

For Marketing (with your consent): With your permission, we may send you emails about our new products, special offers, and other updates. You can opt-out of these communications at any time by using the "unsubscribe" link in every email or by contacting us.

To Improve Our Site: Analyze how customers use the Site to troubleshoot technical issues and develop new products and features.

For Security and Fraud Prevention: To protect our Site, our business, and our customers from fraudulent transactions and other malicious activities.

3. Sharing Your Information

We do NOT sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers only to the extent necessary for them to perform services for us, under strict confidentiality agreements:

Payment Processors (e.g., Shopify Payments, PayPal, Stripe) to securely handle your payment transactions.

Shipping Carriers (e.g., USPS, UPS, FedEx) to deliver your orders.

Analytics Providers (e.g., Google Analytics) to help us understand how our Site is used.

Marketing Platforms (e.g., Mailchimp, Klaviyo) to manage our email marketing campaigns, only if you have opted-in.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal requirements).

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction: You can access and update your personal information by logging into your account on our Site.

Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time.

"Do Not Track" Signals: Our Site does not alter its data collection and use practices when it receives a "Do Not Track" signal from your browser.

6. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a new "Last Updated" date at the top of this page.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: Support_sales@ticktype.com

Mailing Address: 34 Blevins Dr. Suite 9 New Castle DE 19720